They were courteous, professional, and efficient. Great job. Would definitely use them again.
Metro Boston · Residential & commercial
Appliance and HVAC repair in Metro Boston
Refrigerators, washers, dryers, ranges, mini-splits and heat pumps at home — plus commercial ovens, dishwashers and refrigeration for restaurants and storefronts. One small local team, from the first call to the repair.
- 5.0 from 21 reviews
- Since 2018
- Minority & Family Owned & Operated
- ¡Se habla español!
What a technician sees
What we fix
What actually breaks on a washing machine
We specialize in residential and commercial appliance and HVAC/R repair in Boston and the North Shore of Massachusetts
Speak to us (781) 254-7338Everything that fails on a front loader is behind that door: the drum, the belt, the pump, and the concrete counterweights that keep it from walking across your floor. This is the view a technician is holding while you are still describing the noise.
Our services
Appliances and HVAC we repair — home and commercial
Kitchen & laundry
Residential and commercial
- 01
Refrigerators & freezers
Not cooling, cooling unevenly, icing up, leaking, or running constantly.
- 02
Washing machines
Won’t drain or spin, leaking, shaking hard, or stopping mid-cycle.
- 03
Dryers
No heat, long dry times, drum not turning, and vent work — gas and electric.
- 04
Dishwashers
Not draining, not cleaning, leaking at the door, or won’t start.
- 05
Ranges, ovens & cooktops
Burners that won’t light, uneven baking, bad igniters, faulty controls.
- 06
Garbage disposals
Jammed, humming, leaking, or replaced outright when it’s past saving.
Heating & cooling — HVAC/R
Install, service and repair
- 07
Heat pumps
Installation, seasonal service and repair, single zone or whole house.
- 08
Ductless mini-splits
Single and multi-zone installs, refrigerant work, cleaning and repair.
- 09
Central air conditioning
Install, service, and diagnosis of systems that won’t cool.
Commercial kitchens & storefronts
Restaurants, cafés, small retail
- 10
Commercial ovens
Convection and pizza ovens: uneven heat, ignition faults, thermostats and controls.
- 11
Commercial refrigeration
Walk-in coolers, display fridges and prep tables holding the wrong temperature or icing over.
- 12
Glass & dishwashers
Commercial dishwashers and bar glass washers that will not drain, will not heat, or leak onto the floor.
- 13
Storefront heating & cooling
Mini-splits and air conditioning for dining rooms, offices and small retail.
Why us
Good, honest work
We believe in good, honest work. We will let you know if it’s worth fixing or replacing.
Elite Appliance is a locally owned and operated business, serving Metro Boston since 2018. We diagnose, repair and maintain appliances in homes and businesses: stoves, refrigerators, dishwashers, garbage disposals, washers and dryers, and the commercial equipment restaurants and storefronts run on. You get the price before any work starts.
Service area
Where we go, when, and what the diagnostic costs
Diagnostic
- Revere · East Boston · Malden · Chelsea · Everett · Lynn · Winthrop$98 credited to your repair
- Boston & surrounding communities$120 credited to your repair
This is the diagnostic fee. The repair is quoted separately once we know what’s wrong.
Flat fee, credited in full if you repair with us. How that works
Three months’ warranty on labor.
Service area — Metro Boston and the North Shore
Main area Fastest response, lowest diagnostic
Boston & surrounding Also covered, slightly higher diagnostic
- Boston
- Cambridge
- Allston
- Brighton
- Charlestown
- Somerville
- Medford
- Melrose
- Saugus
- Swampscott
- Salem
- Peabody
- Wakefield
- Winchester
Not sure if we come out to you?
Service area map — all 21 cities and what each one costs
Call and ask — it takes ten seconds- Phone answered
- Monday–Saturday, 8am–7pm
- Service visits
- Mon–Fri 9am–5pm · Sat 9am–2pm
- Response
- Same-week appointments
- Languages
- English · Español
- Credentials
- EPA 608 Universal certified · Insured (general liability)
- $98
- $120
- Outside the service area
Hover or tap a city to see its diagnostic fee. Every city on the map is also a link in the list below.
The crew
The team behind Elite
Elite is a three-person team: Karen answers the phone and schedules the visit, Dubán does the repair, and Brahian, the owner, runs the business.
Diagnostic
You only pay the diagnostic if you decide not to repair.
If you repair with us
Either zone$0
The diagnostic comes off your labor in full. Not a discount — the whole amount.
If you decide not to
Main area — Revere · East Boston · Malden · Chelsea · Everett · Lynn · Winthrop$98
Boston & surrounding communities$120
You pay the diagnostic and nothing else, and you keep the written diagnosis.
This is the diagnostic fee. The repair is quoted separately once we know what’s wrong.
The diagnostic is charged on every visit — it pays for the drive, a full inspection, the fault identified and a written price for the repair.
Three months’ warranty on labor.
Ask what your repair would costDiagnosis
Common refrigerator problems and the part behind each one
Each complaint has one path through the machine and one part at the end of it. This is the part of the job that happens before anyone opens anything.
Parts list
Numbers key to the balloons on the machine. Point at any part in this list — or at a balloon — and it lights up on the cutaway.
“It runs all night and nothing gets cold.”
What that meansThe loop cannot get rid of its heat.
Part09Condenser coil & fan
What we doCoils cleaned, condenser fan motor tested, airflow and charge checked. Most of these are finished in the same visit.
“There’s water pooling under the crisper drawer.”
What that meansDefrost water has nowhere to go, so it backs up into the cabinet.
Part10Defrost drain & pan
What we doDrain tube cleared and the trough re-routed so it does not freeze shut again next winter.
“The freezer is fine. The fridge side is warm.”
What that meansCold air is being made and never delivered.
Part05Evaporator fan
What we doFan motor and damper are tested separately. They present identically and they cost very differently — which is exactly why we test rather than guess.
“The top part of my refrigerator was not getting cold, but the bottom freezer was fine. He quickly evaluated the problem, ordered the part and was back in 2 days.”
Linda G. · Angi
Three sentences, three different parts of the same machine. Knowing which one before we arrive is the whole job.
Sealed system
A refrigerator and a mini-split are the same machine
Compressor, condenser, metering device, evaporator. That loop is the whole of refrigeration, and it does not care what box you put it in. It is why we do not send you to a second company for the heating and cooling.
- 1Compressor
- 2Condenser
- 3Metering device
- 4Evaporator
Refrigerator
Your kitchen. One cabinet.
Ductless mini-split
Two boxes and a line set between them.
Commercial cooler
Behind a restaurant line, holding the whole night’s prep.
So “two trades, one van” is not a slogan we chose. It is the same circuit three times over.
Actual jobs, actual kitchens
Across Metro Boston. Our own van and our own work, photographed on the job.
What customers say
Reviews from customers across Metro Boston
5.0 · 21 rated reviews from Angi and Google, plus 12 recommendations on Facebook.
Very professional, arrived on time, solved the problem.
Muy buen servicio y rapidez
Very professional and courteous, great service, thank you
Muy buen servicio lo recomiendo al 100% Muy profesionales y te solucionan tu problema no se van hasta que quedes satisfecho!!
I am doing maintenance service, I call him for assistance and help on appliance repairs, and he is a good guy, I have no complaints, been working with him 4 to 5 years. He is always on time and he is really good.
The service was excellent. They were professional and they knew what they're doing.
he did a great job and was honest about the repairs needed.
Brahman was more than efficient. The top part of my refrigerator was not getting cold, but the bottom freezer was fine. He responded to my call and came out Immediately. He quickly evaluated the problem, ordered the part and was back in 2 days to install the part. He was courteous and explained the problem in detail. I would not hesitate to recommend him to my family and friends. He is now our go to person for All Our appliances. Thank you Brian.
Exceptional service, the tech squeezed us in for next day service. He also cleaned out my aunt's fridge of all the food that went bad beyond happy with their service!!
The guys were great. Thanks for everything
Fast , efficient, economic, great customer service, quick service
on-time and reliable service well recommended .
conocimiento, credibilidad y muy buen trabajo
Fast and professional service. Very appy I chose Elite!
Very good. Very reliable. Brahian the technician who I believe is the owner, every time I call him he always answers right away. Very reliable. They're the only technician I use in my kitchen.
They were reliable and efficient . They had a reasonable price.
Brian was professional and competent. I was totally happy with the repair. Excellent service!
Excellent. On time. Knowledgeable. Excellent customer service. Provided diagnostic services and performed repair. Strongly recommend.
Honest and hardworking. I would trust Brian with any work I needed done.
Brahmin is the best! Feel so lucky to have found Elite a few years ago. They are professional, knowledgeable, and just nice overall. Their prices are reasonable and fair.
The friendly, trustworthy, well mannered and efficient people that are always sent to our house. Namely, Brian
Fast service and pleasant to deal with.
Son personas muy responsables y educadas las recomiendo es un excelente servicio y los precios son muy económicos me han prestado el servicio tres veces
he did it in 1 hour.
He does a very good work.
Excellent! They came in a timely fashion. They were very pleasant and I would use them again.
they fixed dishwasher
Very responsive and good communication. I would use them again.
They did it again!!!! Great service... on time
Straight answers
Questions people actually ask
Q.How much is the diagnostic, and what happens if I decide not to repair?
$98 in Revere, East Boston, Malden, Chelsea, Everett, Lynn and Winthrop and $120 in Boston and the surrounding communities. If you repair with us the whole fee comes off your labor; if you decide not to, you pay the diagnostic and nothing else, and you keep the written diagnosis. How the visit is priced
Q.Do you warranty your repairs?
Yes. Three months on labor.
Q.Are you certified and insured?
Yes. Brahian holds EPA Section 608 Universal certification (no. P169736E430C44421), the federal certification required to work with refrigerant, and the business carries general liability insurance.
Q.How soon can you come out?
Most jobs are booked within the same week, and often sooner. The phone is answered Monday to Saturday, and visits run Mon–Fri 9am–5pm · Sat 9am–2pm. If something has failed and you’re not sure it can wait, call and say so — we’ll tell you honestly where you fall in the schedule.
Q.Which brands do you repair?
We regularly work on Samsung, Bosch, GE, Whirlpool, Frigidaire, Amana, Fujitsu and Goodman, and most other major manufacturers. If your brand is not listed, call and ask — it is usually a yes.
Q.Which towns do you cover?
Our main area is Revere, East Boston, Malden, Chelsea, Everett, Lynn and Winthrop, where the diagnostic is $98. We also cover Boston and the surrounding communities — Cambridge, Allston, Brighton, Charlestown, Somerville, Medford, Melrose, Saugus, Swampscott, Salem, Peabody, Wakefield and Winchester — where it is $120. Not sure if we come out to you? Call and ask.
Q.¿Hablan español?
Yes — we serve customers in Spanish every day, on the phone and in your home. Esta página también está en español.
Q.Do you work on commercial kitchens?
Yes. Alongside residential work we service commercial kitchen equipment — convection and pizza ovens, bar glass washers, commercial dishwashers and walk-in refrigeration. Restaurants, cafés and small storefronts across the same towns we cover for homes.
Broken now?
Tell us the sentence. We’ll tell you the part.
Call us. If you repair with us, the diagnostic costs you nothing.
“We believe in good, honest work. We will let you know if it’s worth fixing or replacing.”
Elite Appliance Repair & HVAC
- Serviced by
- Brahian · Dubán
- Response
- Same week
- Call
- (781) 254-7338
Revere · East Boston · Malden · Chelsea · +